Creating Opportunity

Worksystems' goal is to ensure all job seekers are connected to the training and support necessary to enter quality jobs.  

Why Creating Opportunity Is Important

Increasing resources for people who have struggled to engage in the workforce system – including people who are low income, in the housing and homeless continuum of care, disconnected youth, and those with prior justice involvement – is a focus for our organization and community. These populations were hit hardest by the pandemic's economic downturn and risk falling further behind in the post-pandemic economy.

11,466

people in Portland Metro experienced homelessness in 2025

8%

of the population (105,542 people) 5 years and older in Portland Metro report speaking English less than very well (2024)

5,299

adults in Portland Metro were under supervision (local control, post-prison, probation) in May 2024

The unemployment rate for BIPOC workers in the Portland-Vancouver-Hillsboro MSA is

5%

compared to 4.5% for white, non-Hispanic workers

13.5%

of BIPOC people in Multnomah & Washington counties live in poverty, compared to 9.6% overall (2024)

HOW WORKSYSTEMS CREATES OPPORTUNITY FOR JOB SEEKERS

There is no one-size-fits-all approach to building and sustaining an integratedeffective system. These efforts expand access, offer population specific expertise, increase efficiency, and generate better outcomes for job seekers.
  • Strengthen community connections to WorkSource Portland Metro and meet people where they are.

  • Increase access to vital employment programs that help participants achieve economic independence.

  • Foster professional growth and connection among Career Coaches through a dynamic community of practice and enhancing customer experience with trauma-informed and responsive support.

  • Deepen partnerships by streamlining processes, improving communication, and incorporating partner feedback into continuous improvement efforts.

Key Programs

Aligned Partner Network
Career Boost
Economic Opportunity Program
Support Services
White WorkSource Portland MetroLogo
WORKSOURCE PORTLAND METRO

By the Numbers

Worksystems partners and programs help people change livesrealize dreamsgain skillsconnect to quality jobs From July 2023 to June 2024, we:

Supported

17

partners

63

career coaches

across Multnomah and Washington Counties 

Served

6,470

BIPOC participants

Served

2,160

participants with prior justice involvement

Served

1,666

participants experiencing homelessness

Served

1,023

participants receiving LEP assistance

Real-life Impact

Stories From Our Community

When I first connected with the Portland Economic Opportunity Program (EOP), I was living at the Our Just Future (OJF) Lilac Meadows Shelter, and I was struggling to get my foot in the door for the right job. I saw the success of other participants, and I knew it would be the right place to seek help finding work and building a better future for myself and my family. I struggled with professionalism and wasn’t sure how to present myself to employers. I needed support to move forward.

Working with my OJF Career Coach, David Rodriguez, has been an amazing experience. He taught me more than I thought I could do and made me feel comfortable throughout the process.

David helped me improve my résumé to highlight the most important and impressive parts of my work history and helped me access professional training that encouraged me to step out of my comfort zone and go for opportunities that I might have passed up before. All of this, paired with support to get new work clothes, boosted my confidence level tremendously. I feel much more prepared and professional when applying for jobs.

Now, I’ve been hired for a job at the airport, somewhere I have always wanted to work. My career outlook has improved tremendously because I have the confidence and skills to pursue opportunities that once seemed out of reach.

This program is one of the best ways to help people with many different struggles. It pushes us to achieve success and become the best version of ourselves.

— C. Satauo

When I first connected with Our Just Future (OJF)—a Portland Economic Opportunity Program (EOP) partner—I had recently returned to Portland after spending five years in Texas. The last two years were spent on surviving a domestic violence situation. My son and I moved several times trying to stay safe, and when I finally came home, I was carrying about $13,000 in rental debt along with so many other things I had lost along the way.

I felt embarrassed because I had always seen myself as someone who was smarter, stronger, and more capable than the situation I was in. The advocates at OJF helped me understand that unfortunately, my situation was not unique. They reminded me that what mattered most was moving forward, rebuilding my stability, and regaining my sense of self.

OJF helped me find housing quickly and then introduced me to EOP Career Coach David Rodriguez. That connection has completely changed the way I see my future.

I already had my Class B CDL and experience driving school buses, but I needed a career that could provide greater financial stability for my son and me. With David’s support, I applied for school and scholarships to cover the cost. I honestly didn’t know these opportunities were available to me.

Today, I am preparing to begin CDL training and pursue a career in trucking. I feel like I am getting a part of myself back that I haven’t experienced since I was about 20 years old: the part of me that had dreams, hopes, and the belief that I could become whatever I wanted to become. At 41, I am changing the trajectory of my life and, more importantly, my son’s life.

The support I received from the people at OJF and the Portland EOP didn’t just help me find housing or a career path. They helped me see the light in myself again and encouraged me to let that light shine.

— DR

The participant enrolled in the Department of Community Justice Economic Opportunity Program in May 2023, while residing at the Men’s Residential Center (MRC). From the beginning, they made it clear that recovery was their top priority. Respecting this, their Career Coach provided space and consistent support, meeting monthly to check in and stay aligned with their treatment journey.

In April 2024, after successfully completing treatment, the participant transitioned into Bridges to Change housing. They proactively reached out to schedule an in-person meeting with their Career Coach to explore employment and long-term career goals. Their dream: to become a Certified Recovery Mentor (CRM) and use their own lived experience to support others on a similar path. To help them achieve that goal, the Career Coach guided the participant through the scholarship application process and they were awarded a $425 scholarship to cover the cost of CRM training.

Understanding the importance of immediate income while pursuing certification, the Career Coach also helped them secure a “survival job” at a local 7-Eleven. It was the participant’s first job in over 15 years—a major milestone. They were overjoyed to be employed and eager to attend CRM training on weekends while working during the week.

Once the CRM training is completed, the participant plans to register with the Mental Health & Addiction Certification Board of Oregon and begin applying for Certified Recovery Mentor positions. This journey—from prioritizing recovery, to stable housing, to meaningful employment—reflects their strength, resilience, and commitment to giving back.

Their progress is a testament to what’s possible when recovery is honored, and support is personalized and consistent. With the right guidance and resources, they are not just rebuilding their life—they’re preparing to help others do the same.

KT came to AHFE struggling with rent and feeling stuck in her career. With the help of her AHFE Career Coach, she explored new opportunities while receiving three months of rental assistance, allowing her to maintain transitional employment and enroll in doula training.

AHFE covered training costs and provided gas assistance, ensuring KT could attend. She excelled, earning certification as a Traditional Healthcare Worker in Oregon and gaining approval to serve OHP and Medicare clients.

Now, KT has launched her own doula business and is a thriving, self-sufficient entrepreneur. AHFE’s vital services equipped KT with the tools and support she needed to change her life.

In 2024, DR joined AHFE while living in a NW Portland shelter. He was eager to rebuild his life, but struggling to find stable employment.

With his AHFE Career Coach’s guidance, he updated his resume, practiced interviews, and identified more sustainable job opportunities. However, missing his Social Security card was a roadblock. His coach helped him navigate the replacement process, and he soon secured a temp job near his shelter.

AHFE also provided essential support, including work attire and a phone for timekeeping. While at his temp job, DR began a welding program at PCC, a career path inspired by his passion for bike building. With the help of AHFE, he is now working to secure an apartment near his job and public transit to PCC.

DR acknowledges that without AHFE, he would not have made as much progress toward starting work and finding housing.

After getting a divorce, K turned to substance abuse. He also had a history of adolescent criminal charges (which were later expunged). The Imani Center provided him with mental health treatment while he was living in transitional housing at the Richard Harris Building, helping him build new skills and learn new habits.

The Imani Center referred K to A Home for Everyone (AHFE), where a career coach helped him obtain a flagging position. The program broke down barriers and bought him the tools he needed to be a successful flagger. As a result, K was able to save money and buy his first car.

When K was stable and ready for a career path, his coach at AHFE stepped in again. The program provided work clothes, paid for required training and testing for K to receive his guard card license, and helped him secure a permanent position as a security guard. After a few short months, K was promoted to supervisor! He recently graduated from Imani Center Mental Health services and moved into his own place, thanks to the program also covering the move-in costs and rent.  

When FR enrolled in an EOP in February 2024, she and her child were on the verge of losing their home and facing eviction. She was unemployed, and her partner was in jail for a violation. FR had a long-term goal of becoming a Certified Recovery Mentor (CRM).

Her career coach acted quickly, first securing her family’s home with rental assistance. Next, they helped her secure a scholarship to obtain a CRM certificate and connected her with financial literacy classes so she could establish credit. She is currently waiting to obtain her peer wellness support specialist certification so she can seek employment. 

When her partner was released, her coach referred him to the Portland Clean Energy program so he could also obtain permanent employment.